South African Airways Cancellation Policy: Too Good To Be True? - Hub spot News South African Airways Cancellation Policy: Too Good To Be True? - Hub spot News
South African Airways Cancellation Policy: Too Good To Be True?

South African Airways Cancellation Policy: Too Good To Be True?

In 1934, South African Airlines was established. It is considered the national flag carrier of South Africa. The airline is owned by the government of South Africa and generates 30.742 billion rands in the 2016-17 financial year. The airline slogan is taking the world to Africa and taking Africa to the world. About 48 air fleets, including Mango and SAA Cargo, serve 42 destinations worldwide. The airline along with mango airlines offers a low fare journey to the public. At the airways park at O.R Tambo International Airport, the airline established it is headquarters with the hub in Johannesburg. South African Airways employs 10071 people to serve passengers with the best facilities to maintain their comfort. 


To cancel tickets, passengers can get help from the telephone reservation team on Monday at the office- Friday 8:00 A.M.- 4:00 pm. (EST). the refund amount will be credited to the respective accounts. As per south african airways cancellation policy, only e-tickets are refundable and Rand 285 will be charged as per the passenger administration fee.


Should the passengers cancel the tour package and any part thereof, and the client must cancel or change the total number of tour packages or booking associated with any part, then the client must pay or if payment has yet to be made, will be responsible for the payment of.   


  • 1 year before departure full refund less $ 100.00 service fee per person. 
  • From 1 year to 120 days before to deposit the initial per capita deposit.
  • Within 120 days before departure 100% of total land and air costs. 

Some Major Terms & conditions

Once you decide on your tour or reservation, please read the status of the trip as your booking is subject to the conditions listed below. Once a contract is entered into your signed booking form and a deposit is received by DSA Holidays and we accept and confirm the booking. A group consists of a minimum of 10 paying passengers. Please discuss payment schedule options with your travel specialist.


Your payment is should not be received for air and land arrangements 120 days before the departure date. If the financial balance is not received on time, DSA Vacation and south African Airways Holidays reserves the right to cancel the booking canceled by you and to cancel the charges as follows.

How Refunds Process in South African Airways

All refunds processed by SAA in London will be changed to a GBP25.00 service fee. If a ticket is non-refundable or partially used and there is no money due to be refunded from the fare, we will reduce the unusable taxes to GBP25.00 service charge. When a refund has been authorized on compassionate grounds due to death or ill health, a GBP25.00 service charge will still be levied.


The passenger’s full name and surname should be used at the time of booking while issuing the travel documents. If the name is incorrect, a new ticket must be issued and the working ticket must be presented for a full refund via the BSP link, the admin fee of GBP50.00 will be lower and the new ticket number will be indicated. Under no circumstances can south African Airways accept tickets issued with incorrectly spelled names and the passengers will be denied boarding. 

Easy Guide to Book South African Airways Flight Tickets

This airline is the leading airways of South Africa. Since 2006, the airline is a member of the star Alliance and become the first African Carrier to sign with one of the three airlines of alliances. To book south african airways reservations, passengers have many options like telephone booking, booking through the website, official mobile app, ticket office, airport counter, etc. this airline book your ticket online or offline. Read carefully the below points: 

Online conformation

  • Schedule your trip with South African Airways for the preservation and timing of your money. 
  • Reservation of tickets from the South African Airways website provides an opportunity to analyze and quote the most appropriate deals. 
  • Travelers who are willing to pay fares in EMI transactions can opt for credit card installment.
  • From the official website, the traveler has the freedom to manage their booking from any place in the world. 

Offline conformation

  • South African Airways Reservation offers a discount of 30% without any promo code and discount code. 
  • By specifying origin and destinations, you are ready to travel with one of the classical airlines of South Africa with added services.
  • The South African Airlines reservation allows the passenger to book tickets in the English language whenever they wish to book.

Last words

I hope you love to read the above article and it will sort out all your queries and concern 

Related to South African Airways Cancellation Policy. So, now you don’t have to worry about anything before flying with them to your favorite destinations.

error: Content is protected !!